Frequently Asked Questions
Allergies and Intolerances
We are a Vegetarian eatery; we offer a wide variety of Vegan and GF options of the menu. We try our best to prevent cross contamination for Gluten Free offerings however we cannot guarantee that the Gluten free option does don’t contain gluten. We use a large number of nuts and seeds in our recipes therefor everything in the kitchen contains or may contain nuts.
Can I book a table in the coffee shop?
We don’t take booking in the coffee shop or the outside courtyard tables, it is only walk ins we offer, if you have a large group we will try our best to accommodate you all on the one table however in some cases we will need to split the group over a couple of tables.
Can I book the Family Room?
We don’t take booking in the family room, it is only walk ins we offer, if you would like to book a private space then please click link to see our bookable spaces for events and parties.
Gift Cards & Vouchers
You can use the link below to purchase a gift card:
Event Tickets can be purchased via the below link:
Private hire and Events
Please check our events & hire page for info and contact information
Opening hours & Holidays
We are open 7 days a week 10am – 4pm including bank holidays, any specific dates we are closed they will be updated on social media or Google maps.
Accessibility & Buggies
We have fully accessible tables for wheelchair users as well as a disables toilet. We ask that all buggies are left outside under the shelter to the left of the main door as we have limited space & they block fire exit paths when inside.
Lost Property
We will hold any lost property for 1 week after this we will donate it to a local charity shop if it is not claimed. If you have lost something, then please email Hello@out-thereartisan.co.uk
The park & Surrounding areas
Please note that the play park is managed by Scottish Borders Council, and we have no affiliation with it, all issues should be reported to SBC.
The public toilets and provided and managed by Lothian Estates, should there be any issues then please contact them directly.
Working at Out-there Artisan
We would love to hear from you if you want to work at OTA or The Scoopery.
Send us an email to hello@out-thereartisan.co.uk
Walks
We have a map that you can download for the link below.